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About Us

Hope Again emerged from our passion for friendship and the compelling need to empower individuals of all abilities, providing genuine care in various areas of disability and aged care.

Having worked as support carers, we deeply understand the diverse support needed, especially within the NDIS framework.

Our goal is to assist in daily activities, community engagement, shopping, and appointment management, offering a range of services with a dedicated team of skilled professionals. Utilising our collective knowledge, we strive to provide boutique-style care tailored to your unique needs.

With integrity and honesty, we are committed to supporting you every step of the way, creating a stress-free environment for participants and their families. The Hope Again Team is here to make a positive difference in your life.

We will be by your side every step of the way with integrity and honesty.

Our wish is to create a stress-free environment for the participants and their families and to feel supported by the Hope Again Team.

Hope Again Team

Every member of our team has been selected for their special individual qualities. All of our team has an updated Australian First Aid Certificate, Certificate III individual Support (Disability & Aged Care), Blue & Yellow Card. Most of them can speak more than one language, Spanish, Portuguese, Italian.

Team Members in Gold Coast

Elizabeth Leser Founder

Pick me for: Cultivating Joy: Crafting and Embracing Habits, Routines, and Fun Activities

I am dedicated to going above and beyond in providing assistance as a Support Coordinator.

Qualifications: Advanced Diploma Naturopath, Advanced Diploma Western Herbal Medicine, Certificate III Individual Support, Certificate III Individual Support Disability, Australia First Aid Certificate, Swimming Instructor, Surfing techniques (basics), Certificate III massage therapies.

Elizabeth Burnet-Merlin

Pick me for: Enhancing Physical Wellbeing through Calmness Remedies

Ellie is deeply dedicated to promoting health and wellness. Her life’s mission is to impart knowledge, offer assistance, provide encouragement, and lend support to empower individuals to become the best versions of themselves. She achieves this by sharing her wealth of knowledge and personal life experiences.

Qualifications: Aromatherapy with essential oils, Reiki, Yin Yoga, Personal Trainer, Swim Instructor, Diploma in Physical Education.

Tarek Hanna

Pick me for: Energize Your Life: Exploring Physical Activities and Sports

Tarek, a native of Brazil, has journeyed through over 30 countries and found a home on the Gold Coast for the past 9 years. Meeting diverse cultures and individuals brings him immense joy. Regardless of disability, Tarek believes in equal treatment with respect and kindness for all. His passion lies in exploring the outdoors, whether on a bike, surfboard, or a simple walk. Making a positive impact and staying active are paramount both for himself and his clients.

Qualifications: Certificate III individual support (disability & Aged Care).

Nuria Calvo

Pick me for: Navigating the Path of Counselling and Therapy

For more than nine years, Nuria cultivated her professional career as a Psychologist in Spain, specializing in both Psychology and Quantum Biofeedback Systems. She honed her counselling skills by providing essential psychological support to families navigating adversity, earning a Letter of Acknowledgement for her professionalism from the College of Psychologists in Madrid, Spain, in 2008. In 2015, Nuria achieved recognition as a Registered Member of the International Institute for Complementary Therapists in Australia.

Chris Groves

Pick me for: fun activities and workshops; and handyman work.

I’ve been enjoying working as a carer and spending time with my clients doing day to day activities, teaching fitness and helping out with any handyman work needed.

I have a good basic knowledge of technology and always happy to be of help with any computer needs.

I have been involved with Super Nova and D&D workshops for the past few years and find it has been a great way to have a fun day out getting to know other people and making friends.

Carly Williams

Pick me for: nutrition & weight loss.

Accredited Dietitian with Dietitians Association Of Australia. Member And Accredited Practicing Dietitian with (APD) credential.  Australian First Aid Certificate, Massage Therapist.

Christian Zekic

Pick me for: excellence in Physiotherapist and massage and dry needle therapy.

Christian is a highly qualified Physiotherapist.

  • Bachelor of Exercise Science at Griffith University
  • Doctor of Physiotherapy program at Bond University
  • Certification in musculoskeletal dry needling treatment
  • Studied for a semester and achieved high distinction at Stanford University in California, United States.

Christian has extensive knowledge to treat different musculoskeletal conditions:
Examining the interrelationships between joints, muscle and neuronal factors.
Personalize a treatment plan that will combine manual techniques such as massage, principle of movement, stretching and strengthening, implement an exercise program, suitable to apply at home, gym or swimming pool for your sports rehabilitation.

Christian has gained a valuable reputation and experience in Gold Coast. Assisting many local patients from schools, and sports clubs, with acute and chronic conditions, focusing on providing modern and quality physiotherapy to his patients. He has a great ability to communicate.

Interest: He loves enjoying the Gold Coast weather, hiking, biking, playing basketball or swimming.

Team Members in Melbourne

Gladys Santana

Pick me for: Fun activities, conversations, and companionship.

I am patient, a good listener and enjoy working closely with others (especially older people), empathetic outlook on the world and care deeply about other people and their wellbeing.

My goal is to keep you doing what you love to do. I am passionate about providing quality care and ensuring my clients’ safety and comfort. I am especially skilled in providing.

I have a Certificate IV in Individual Support. I cherish conversations over coffee or tea and can fluently speak Spanish and Italian, a skill I value as my mother resides in Italy.

Sandra Perez

Pick me for: Day trips, errands any activities I am always ready to have a go.

As a mother of two grown children, my entry into the caregiving industry comes with a wealth of experience gained from caring for my own parents. I hold qualifications in Individual Support, Certificate III.

I possess a warm and friendly nature, always eager to lend a helping hand in any way I can. My interests include shopping, driving, and indulging in foreign films. I help with appointments, community outings, and light housework. Blessed with travel and overseas living experiences, I’ve immersed myself in various cultures. Fluent in Spanish and capable of conversing in Italian, I also find joy in reading and going for walks.

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